yankee candle customer service complaints

For more than a week shoppers have taken to social media to complain about severely delayed orders and unresponsive customer service lines. Yankee candle in McArthur Glen have a 10 off offer to scan on their payment desk that they do not actually honour they also have a military discount offer that they do not honour.

Yankee Candle Reviews 144 Reviews Of Yankeecandle Com Sitejabber

I recently ordered a large amount of merchandise from Yankee Candle online but because I couldnt get the website to work I had to call the customer service line.

. Up to 1 cash back Customer Service. Yankee Candle - Candles. I reordered it on 1220.

Upon checking out at 154pm I spent 23442 in candles and when asked about using my rewards the cashier had said I could not because my order was complete even though I paid in cash and she charged me full price on a candle that was supposed to be 1000 if you spent. You can find contact details for Yankee Candle above. To whom it may concern I was in Yankee Candle in Deerfield Ma today at 1200pm to buy large jar candles.

I received 4 candles and was charged 109 Canadian plus 21 taxes and border fees when i called to check what is happening i was told the rest of the order is in warehouse and it will be shipped separately so basically another 109 21. Finally replied offered a normal candle and refund. The Yankee Candle customer service team will answer your calls between 9 AM8 PM Monday to Friday or 10 AM6 PM EST on Saturday.

I contacted customer service and they said they had no record and to reorder the candle. Customer Service Representative Former Employee - South Deerfield MA - February 9 2018. The complaint has been investigated and resolved to the customers satisfaction.

The product can be returned if it has not been opened used or altered by the recipient. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. I ordered this candle for my daughters wedding day.

Yankee Candle - south ridge mall 00264 greenfield wi. Yankee Candle Jar Candle Customer reviews. 43 out of 5 stars.

Read honest and unbiased product reviews from our users. How to complain about Yankee Candle customer service. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

Their customer service has solved some complaints. Text PERKS to 926533 Yankee Candle to receive promotional and marketing messages. Yankee Candle Yankee Candle.

Yankee Candle - no confirmation emailhad to reorder. 15 discount is one-time use only. I used Yankee candles and car fresheners for many years but recently bought car fresheners which not only didnt smell the same but only lasted for one day.

For any questions beyond this Yankee candles review get in touch with the company via. Average of 48 Customer Reviews Read HQ Reviews. Hello I ordered a personalized candle on 1218 and never received a confirmation.

43 out of 5. Customer Service is useless they said that will collect the rest of fresheners for investigation and issue me a refundbut never did. Yankee Candles are subject to Yankee Candles 1-year happiness guarantee.

Customers often complain about the quality of the candles stating that the quality has. I will never buy any products from them. Dont give them your money.

Consumers complaining about Yankee Candle most frequently mention customer service order online and credit card problemsYankee Candle ranks 71st among Candles sites. It did not arrive. My card was charged and I was told that the items were shipped.

Start your review of Yankee Candle Company. The time of opening was supposed to be 11 am. Electric Wax Melts Warmer Instructions.

Yankee Candle - yankee large candle soot damaged room. Safety and Burn Times. During Yankee Candles busy season everyone seasonal or permanent employee is required to work mandatory overtime of 12 hours days six days a week.

We are doing work that matters - connecting customers with businesses around the world and help them resolve. How can I return a Yankee Candle. I placed an order of 8 candles online candles and shipping fee came to 144.

Yankee Candle - black soot-ruined front room. Customer service is none existent. Yankee Candle is facing a customer service nightmare.

Even though I finally got the Email coupon they insisted from Yankee Candle online customer service it turns out that I decided not to buy anything from this store because this locations customer service is like shit. On December 15th 2019 I went to 90 Pleasant Valley the loop in Methuen Massachusetts to the Yankee Candle Store. They also have the cheek to charge for paper bags I.

Yankee Candle - over charged 3 times. And they did not open the doors until. Initial Yankee Candle complaints should be directed to their team directly.

I think I was transferred to a store where an associate took my order and my email for confirmation. Ripped off approx 8500 they have 3rd party sellers not directly from Yankee box arrived with 4 candles1 candle shattered- box too big other 2 candles shipping separately 6 candles 3 shipments-must need too run too store. By providing you with all the tools and contact details needed to raise and manage your complaint we put you firmly in control of your issue.

Yankee Candle has a consumer rating of 204 stars from 144 reviews indicating that most customers are generally dissatisfied with their purchases. Yankee candle do not honour offers. High pressure low pay.

I wrote various emails but they didnt reply until almost 3 weeks later.

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